1. Do not bring any illegal items onto the vehicle. If found, the booking will be canceled without refunding any deposit.
2. Do not smoke or use e-cigarettes in the vehicle. If you need a vehicle that allows smoking, please notify us with the booking form. The company will arrange a vehicle that allows smoking and does not allow alcohol consumption on the vehicle during the trip.
3. The driver will pick up customers only as specified by the customer when booking. If it exceeds the limit, the company will charge an additional fee as appropriate.
4. When booking a vehicle, the company is required to collect a 30% deposit when agreeing to book the vehicle and collect the full amount when the customer arrives in the country on that day to prevent sudden cancellations that cause the service provider to lose opportunities with other customers.
5. In the case that the customer books a vehicle to do a tour according to the program, the customer must go together as a group, not separately, and is not allowed to bring a vehicle to pick up the group individually.
6. In the case of booking an airport shuttle, the customer will arrange a vehicle to wait at the airport no later than 2 hours from the time the plane lands. If the 2-hour limit is exceeded, Considered to have waived the right or No show will not get the deposit back in any case. 7. In the case of pick up from the hotel, Song, Airport, will count from the appointment time 1 hour. If the customer is not found according to the specified schedule, it is considered that the customer has waived the right or reported No show, the deposit will not be refunded in any case.